HOW TO CREATE THE PERFECT CUSTOMER JOURNEY

with Consultant/Coach,
Eman Burashid – Keynotes Consultants

INTRO.

In every way, shape and form that your business comes into contact with prospects, customers and their friends, you are performing a marketing function.

The Marketing Hourglass is a powerful tool to map out your marketing efforts in a way that makes sense to everyone in your organization.

Mapping your customer journey has helped many businesses think about and improve on their method of guiding customers.
Having a game plan for your customers to know, like, trust, try, buy, repeat, and refer you is necessary to ensure your customers are taken care of across all levels of the customer journey.

HOW WILL THIS COURSE HELP YOU?

This course will help you evaluate your ability to have a complete and fully functioning Marketing Hourglass™. We will audit the real and potential touch points that impact the customer experience and ultimately your brand, in general.

The course aims to help you create the total customer experience that will make them want to continue the journey with you.

Come and attend this course and let us help you build and grow your business, by getting new customers, getting more repeat business from your existing customers and getting your customers to sell on your behalf by sending you more referrals.

COURSE OUTLINE

  • Audit all of the touchpoints and interaction with your customer
  • Hourglass Journey Map
  • Hourglass Marketing Strategy and Tactics
  • Creating a plan for your customer journey

WHO SHOULD ATTEND

  • Entrepreneurs
  • Business Owners
  • Business Development Directors/Managers
  • Marketing Directors/Managers

FROM THE JOURNEY

REGISTRATION FORM

SELECT WORKSHOP

INFORMATION

METHODS OF PAYMENT
CashCheque (payable to Keynotes Consultants)

Bank Transfer
Bank of Bahrain & Kuwait (BBK)
Payable to:
Keynotes Consultants
Account No.:
BH69 BBKU 0010 0000 2578 21
SWIFT Code:
BBKUBHBM

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